Privacy Policy

Last updated: 18-Oct-2023

This Privacy Policy outlines how Hancock’s Mark (“we,” “us,” or “our”) collects, stores, protects, and uses user data while complying with international data protection regulations, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). By using our services, you (“user,” “you,” or “your”) acknowledge that you have read and understood this Privacy Policy.

Collection of User Data

We may collect various types of data for legitimate business purposes, including but not limited to:

  • Personal information: When you interact with our website or services, we may collect personally identifiable information such as your name, email address, and contact information.
  • Usage data: We may collect relevant information regarding your use of our website and services, which may include your IP address, device information, browser type, referring pages, and the duration of your visit.
  • Cookies and tracking technologies: Our website uses cookies and similar tracking technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent.

The data we collect enables us to provide and improve our services, personalize your experience, and respond to your requests or inquiries.

Storage and Protection of User Data

We are committed to safeguarding the security of your data and take appropriate precautions to prevent unauthorized access, disclosure, alteration, or destruction. Your data will be securely stored in our systems and will only be accessed by authorized personnel who require it to perform their duties.

Use of User Data

We may use the collected data for the following purposes:

  • To provide, maintain, and improve our services
  • To personalize your experience with our website
  • To communicate with you, respond to inquiries, and provide support
  • To send you newsletters, marketing materials, or other relevant information (you may opt-out of these communications)
  • To analyze usage patterns and trends to further enhance our services
  • To protect our legal rights and comply with applicable laws, regulations, or requests from authorities

User Rights

We respect your rights regarding your data and provide the following options:

  • Access: You have the right to request access to the personal data we hold about you, free of charge.
  • Correction: You may request corrections to inaccurate or incomplete data we possess about you.
  • Deletion: At your request, we will permanently delete your personal data unless we have a legitimate legal or business purpose to retain it.
  • Objection: You may object to the processing of your personal data when it is based on our legitimate interests.
  • Portability: In certain circumstances, you may request your personal data to be provided to you or transferred to another service provider.

To exercise your rights, please Contact Us using the details provided at the end of this Privacy Policy. We will respond to your request within a reasonable timeframe, as required by applicable data protection laws.

Data Security Measures

We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, or destruction. These measures include both physical and technical safeguards, such as encryption, firewalls, and secure data storage.

While we strive to ensure the security of your data, we acknowledge that no transmission or storage method on the internet is 100% secure. Therefore, we cannot guarantee absolute data security, and you acknowledge and accept this inherent risk.

Third-Party Data Sharing

We may share your data with trusted third-party service providers to perform specific services on our behalf, such as hosting, maintenance, analytics, and customer support. These service providers adhere to stringent confidentiality agreements and are prohibited from using your data for any other purpose.

On occasions when required by law, we may share your personal data to respond to lawful requests or regulatory obligations, protect our rights, or detect and prevent fraudulent activities.

Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any updates will be notified on our website or sent directly to your provided email address. We encourage you to review this policy periodically for any changes.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your data, please feel free to contact us:

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